ReceiptLens 支持

扫描小票 · 本地识别 · 报销导出

需要帮助?请发送邮件至 clto@163.com,并附上你的 iPhone 型号、iOS 版本和问题描述(截图更好)。我们通常在 2 个工作日内回复。

常见问题

扫描后识别结果不准确怎么办?

识别全部在设备端用 Apple Vision 完成。请在光线充足、票据平整且尽量正对拍摄;识别结束后会进入核对页,低置信度字段会标黄,点击即可修改后保存。模糊、褶皱或手写票据可能识别不全,建议手动补全。

相机无法使用?

请在 iOS「设置 → ReceiptLens → 相机」中允许访问。模拟器没有相机,请使用「从照片选择」或导入 PDF。也可以先用相机 App 拍照,再从相册导入。

如何导出 CSV?

在首页点击「选择」勾选一条或多条记录,点击「导出」,可选择是否包含明细行,然后通过系统分享面板保存到「文件」、发送邮件或交给 Excel/Numbers。

免费版有什么限制?

免费版每个自然月可扫描 10 张票据。ReceiptLens Pro 解锁无限扫描与批量导出。

如何管理或取消订阅?

打开 iOS「设置 → Apple ID → 订阅 → ReceiptLens Pro」,可查看、切换或取消。取消后当前订阅期结束前仍可使用 Pro 功能。退款请求请通过 reportaproblem.apple.com 向 Apple 提交。

我的票据数据存在哪里?

只保存在你的 iPhone 上,不会上传服务器。删除 App 即删除全部数据。详见隐私政策。

换手机后数据能同步吗?

当前版本不提供云同步。你可以先导出 CSV 留存,或使用 iPhone 备份/迁移功能整体迁移 App 数据。


Support

Receipt scanning · On-device OCR · CSV export

Need help? Email clto@163.com with your iPhone model, iOS version, and a short description (screenshots welcome). We usually reply within 2 business days.

FAQ

Recognition is inaccurate

OCR runs on-device via Apple Vision. Use good lighting and a flat, straight-on shot. Low-confidence fields are highlighted in yellow on the review screen and can be edited before saving.

Camera not available

Allow camera access in iOS Settings → ReceiptLens → Camera. Simulators have no camera; use “Choose from Photos” or import a PDF instead.

Exporting CSV

On the home screen tap “Select”, choose one or more records, tap “Export”, optionally include line items, then use the system share sheet.

Free tier limits

Free users can scan 10 receipts per calendar month. ReceiptLens Pro unlocks unlimited scanning and batch export.

Manage or cancel a subscription

iOS Settings → Apple ID → Subscriptions → ReceiptLens Pro. Refunds are handled by Apple at reportaproblem.apple.com.

Where is my data stored?

Only on your iPhone. Nothing is uploaded. Deleting the app deletes all data. See the privacy policy.